Privacy Policy

Eusbett Hotel Limited

Effective Date: 3rd February 2026

Eusbett Hotel (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

a. Personal Information

When you make enquiries, reservations, or contact us through our website, we may collect personal information such as:

Full name
Phone number
Email address
Preferred dates
Number of guests
Any additional details you choose to provide through our forms

b. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the website

This information is used strictly for analytical and website improvement purposes.

2. How We Use Your Information

We use the information collected to:

Respond to enquiries and reservation requests
Provide hotel, dining, event, and facility services
Communicate confirmations, updates, or service-related information
Improve our website, services, and overall guest experience
Maintain internal records and service quality

Eusbett Hotel does not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

Your information may be shared only in the following circumstances:

With authorized Eusbett Hotel staff for service delivery
When required by law or regulatory authorities
To protect the rights, safety, or property of Eusbett Hotel, its guests, or staff

All shared information is handled with strict confidentiality.

4. Data Protection and Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration.
While we strive to safeguard your data, no online transmission or storage system can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website functionality
Analyze website traffic and performance
Improve user experience

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites. Eusbett Hotel is not responsible for the content or privacy practices of such external sites. We encourage users to review the privacy policies of those websites separately.

7. Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal data where applicable

Requests can be made using the contact details provided below.

8. Changes to This Privacy Policy

Eusbett Hotel may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised effective date.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Eusbett Hotel
📞 Phone: +233 35 202 7116
📱 WhatsApp: +233 24 340 1635
📧 Email: info@eusbettotel.com
📍 Address: Eusbett Hotel, P.O. Box 1167, Sunyani, Brong-Ahafo, Ghana